The Sana Commerce framework can be connected to one ERP system
as well as to different ERP systems simultaneously to get data from
To configure ERP connection in Sana Admin click:
Tools > ERP connection.
If there are some problems with connection to your ERP system,
this number indicates how many connection failures should take
place one after another before the webstore automatically switches
to the maintenance mode.
If connection is not available, there is a button Try to
reconnect. When connection is restored, click Try
to reconnect to switch to online.
You can also click Test connection in the
connections area(s) to check your connection to ERP.
There is also the ERP connection status check
task that can be set up to automatically check connection
availability and when it is available this task switches the
webstore to the online mode automatically.
For more information, see 'Scheduled
The webstore can switch to the maintenance mode only if data is
For more information read about the General
information import task in the 'Scheduled
Sales orders that are placed in the maintenance
mode can be viewed and processed in Sana Admin:
Sales > Unprocessed
For more information about sales orders placed in the maintenance
mode, see 'Unprocessed
System administrator receives an e-mail, when the maintenance
mode is activated/deactivated. The text of the e-mail can be
managed in the e-mail templates. To notify system administrator
when the maintenance mode is activated/deactivated two e-mail
templates are used:
For more information, see 'E-mails'.
You can set up connection to one ERP system as well as to
different ERP systems simultaneously to get data from various
Sana Commerce framework consists of the following
All data can be stored and retrieved from one ERP system or you
can connect each subsystem to different ERP systems. For example,
it is possible to get product master data from some product
information management system like Perfion, prices from one ERP
system and inventory from another ERP system.
If you connect your webstore to one ERP system you can set up
connection only in the Default connection area. If
you connect some subsystems of the Sana Commerce framework to
different ERP systems or to one ERP system but via multiple web
services, set up the appropriate connections in the Custom
The table below provides the description of the fields to set up
Sana Commerce delivers only one global provider type -
eBusiness, which can be connected to any ERP system.
By default Sana Commerce is integrated with Microsoft Dynamics
NAV, Microsoft Dynamics AX and SAP.
If you do not have the webservice URL, contact the person who is
responsible for setting up your ERP environment(s).
Microsoft Dynamics NAV
Microsoft Dynamics AX
If you do not have the domain and credentials of the user who
is accessing the ERP system, contact the person who is
responsible for setting up your ERP environment.
When connection to your ERP system is configured, click
Test connection to check whether the connection is