ERP User GuideSAP Business One

SAP Business One

Billing and Shipping Addresses

For customers who register online in the webshop, the address which is entered during registration is used as a billing address and as a shipping address. In the webshop, when a B2C customer places an order, he or she can select whether to deliver an order to the same address as the billing address, or a customer can enter a custom shipping address.

A business customer, that is already present in SAP Business One and retrieved by Sana, can have multiple shipping addresses. All addresses of a business customer are stored and managed in SAP Business One. All addresses available for a business customer in SAP Business One are shown on the Shipping information checkout step in the Sana webshop. A customer can select the necessary shipping address from a list to which he or she wants the order to be delivered.


Starting from Sana 9.2.1 the design of the shipping addresses list for business customers is different.

To manage address information of the business customers use Business Partner Master Data in SAP Business One. Click: Business Partners > Business Partner Master Data > Addresses.

Under the Addresses tab you can define as many Bill to and Ship to addresses for a customer as required.

When no shipping address is available for a customer the billing address will be used instead.

See also:
Business Partner Master Data: Addresses Tab

ERP User GuideSAP Business One