Sana User GuideCustomers

Customers

Sana Commerce 9.2
Your connector

Newsletter Subscriptions



Newsletter subscriptions is a great way to establish relationship with your customers. You can use newsletters to keep your customers updated about some special events and other webstore news.

Enable newsletter subscriptions

To enable newsletter subscriptions in Sana Admin click: Setup > Marketing settings > Promotions.

The Sana Commerce webstore comes with a built-in newsletter sign-up box that asks for your customer's e-mail address to subscribe. A customer can unsubscribe not to receive newsletters on the My account page in the webstore.

View and export newsletter subscriptions

To view and export newsletter subscriptions in Sana Admin click: Customers > Newsletter subscriptions.

Here you can see the list of all subscribed customers. If the Active checkbox is selected this means that the customer is subscribed to receive newsletters, if not selected - this means that the customer has unsubscribed.

You can search for a specific newsletter subscription by e-mail or filter all newsletter subscriptions by the Active status (Yes or No). All newsletter subscriptions can be also sorted by e-mail or by the Active status.

In order to import the newsletter subscriptions into a mass mailing tool you can export all newsletter subscriptions to the CSV file. It stores the subscribers' e-mail addresses, webstore name and whether a customer is subscribed or unsubscribed. To export all newsletter subscriptions to the CSV file, click Export.

In addition to the standard Sana Commerce feature which adds a newsletter signup box to the footer of a Sana web store, Sana also provides a "Newsletter" add-on which can be used to add a newsletter signup box to a web page. For more information, see "Newsletter".

Sana User GuideCustomers