MailChimp

Additional Information

While building e-mail marketing campaigns using MailChimp you should take into account the following points:

• The MailChimp add-on always exports Sana customers to the MailChimp list called "{website name_Customer information}" and Sana newsletters to "{website name_Newsletter Subscribers}". If the list has been deleted or renamed in MailChimp, the MailChimp add-on will create a new list instead of the old one.
  
  If you have several Sana web stores connected to the MailChimp e-mail service provider, a separate list of customers and newsletter subscriptions will be created in MailChimp for each web store. The names of the lists created in MailChimp contain the website name (Sana web store name).
  
  
• It is not possible to delete a list in MailChimp up to 7 days after the campaign has been sent. For more information, see "The Dangers of Deleting Lists".
• A user can create multiple segments other than the default segments.
• Do not create multiple segments with the same name.
• For the MailChimp Forever free account type, a user can select up to 7 available segmentation fields.
• For the MailChimp Pro account type, a user can select up to 57 available segmentation fields.
• When the option "Copy newsletter subscriptions to MailChimp" is enabled, and the "Maximum number of subscribers" is set, those customers (both, subscribed and unsubscribed) in the newsletter subscriptions list which are beyond the limit will not be updated in MailChimp. The maximum allowed number of subscribers depends on the MailChimp pricing plan.