User GuideAX Specific

AX Specific

Customer Assortment



Use the Customer assortment table to specify which products should be shown to the individual customers or customer groups or denied.

To open this table in Microsoft Dynamics AX click: Webshop > Common > Customer assortment.


Customer Assortment

Field Description
Account code This field is used to specify for whom the rule should be set.

Available account codes:

  • Table (Customer)
  • Group (Customer Group)
Account selection This field is used to select a specific customer/ customer group for whom the rule should be applied.
Item code This field is used to specify whether a product (table)/ item group (group) should be available/ not available for a customer/ customer group.

Available item codes:

  • Table (Product)
  • Group (Item Group)
Item relation This field is used to select a specific product/ item group that should be available/not available for a customer/ customer group.
Mode This field is used to determine whether a specific item/ item group should be available or not available for a specific customer/ customer group.

Available modes:

  • Allow
  • Deny

      All products which are added to the Customer assortment table are customer specific. This means that they are shown in the webshop only to the customers set in the customer assortment rules.

Limitation:

If a customer or customer group is listed in any of the deny rules, the following customer/ customer group will not see a product/ item group from this rule, even if there is another rule which allows to see it.

For example, there is a customer group for which a certain product is denied. And there is another rule, set for an individual customer from this customer group that says that the product that is denied for the customer group is allowed for this specific customer from the group. In this situation the rule which allows to see the product for a specific customer from a customer group does not override the rule which denies an item to be shown to the customer group. Therefore a customer still will not see a product.

In Sana Admin there are three customer assortment modes: Complete, Additional and Customer specific. For more information about customer assortment settings in Sana Admin, see 'Customer Assortments'.

User GuideAX Specific