Knowledge BaseSAP B1 Knowledge Base

SAP B1 Knowledge Base

Sana Commerce 9.2
Your connector

License Is Fully Used

Component

Data Interface Server (DIS)

Symptom

After a DI Server crash, when trying to log in again, you receive the following the error message:

"100000007 License is fully used"

Cause

DI Server implements the Core based license model. Which means that the number of licenses is determined by the number of CPU cores available on the server where the DI Server is installed. If you have less licenses than the number of CPU cores, then the non-licensed cores will be blocked.

Solution

This problem might be due to non-allocation of the license after the DI Server crash. The DI server should automatically deallocate the license. Try to restart the DI Server and check if the problem is solved.

For more information about this error and how to solve it, see SAP notes (s-user login is required):

890591 - How does the DI Server license work
https://launchpad.support.sap.com/#/notes/0000890591

1997804 - DI Server 100000007 License is fully used
https://launchpad.support.sap.com/#/notes/1997804

Knowledge BaseSAP B1 Knowledge Base