Scheduled Tasks

Sana Commerce 9.3
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Sync Payment Statuses between Sana and PSP

Sana integrates with different payment service providers (PSP) across the world, such as PayPal, Adyen, Authorize.Net, Docdata, WorldPay, etc. They allow to accept payments from the web store customers online. The payment service providers process the credit/debit card payments online.

When a customer places an order and pays for it, the order payment goes through different stages. These stages define the status of each payment transaction.

For more information about payments and payment statuses supported by Sana, see "Payments".

The task "Sync payment statuses between Sana and PSP" is used to synchronize payments statuses of the sales orders between Sana and payment service provider.

Set up the task "Sync payment statuses between Sana and PSP"

To set up the task "Sync payment statuses between Sana and PSP" task, click Edit.

The table below provides the description of the task settings:

Settings	Description
Run on schedule	Use this option to enable automatic running of the task according to the configured schedule or disable it to allow only manual start of the task. If you enable Run on schedule, you should enter either the interval in minutes when the task should run automatically or the fixed time.
Run interval (in minutes)	Enter the time interval in minutes when the task should run automatically.
Run time	Enter the fixed time when the task should run automatically. For the fixed time, the time of the server is used.
Send e-mail to administrator when task has failed	Use this option to enable or disable e-mail notifications when a scheduled task fails. If the scheduled task has failed, the webstore administrator receives an e-mail with the name of the task that failed, the name of the webstore, which is useful in case you have several webstores, when the task failed, and the error message. Thanks to this, the webstore administrator can quickly respond to problems with data synchronization.
Maximum items to skip before failure*	Enter the maximum items to skip before failure. When some payment statuses cannot be synchronized for some reason, this value indicates how many payment statuses can be skipped before the task fails.
The maximum count of days that payment transactions are valid*	Enter the maximum number of days that payment transactions are valid. If payment status of the transaction remains the same during this period, the task stops checking the status of this payment transaction.
Maximum archived log files	Enter the maximum number of log files to store. If this number exceeds, the oldest log file will be removed and the new one will be created.

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Sana Commerce – the integrated e-Commerce solution for Microsoft Dynamics and SAP

Updated: January 2021