Customers

Shop Accounts

On the Shop accounts page you can see an overview of all shop accounts. You can search for a shop account by name, e-mail address and account ID and filter the shop accounts by the 'Activated' status and account type. You can also sort the shop accounts by name, e-mail, account type or ID and by the 'Activated' status.

Here you can create a shop account, edit and delete already existing shop account and import shop accounts from a CSV file.

To create a shop account:

Step 1: Click New item.

Step 2: Enter the shop account information. The table below provides the description of the shop account fields:

Step 3: When the shop account information is entered and it is activated click Save changes.

To import shop accounts from a CSV file:

Step 1: In Sana Admin click: Customers > Shop accounts.

Step 2: Click Import.

Step 3: Download the CSV Example file and open it.

Step 4: Fill in the CSV Example file with the shop accounts details:

If you use Microsoft Excel to fill in the CSV file with shop accounts, please remember that Excel does not correctly handle the special characters (after it is saved) that are specific for some languages, for example Spanish. Thus, if you have special characters, for example in the customer's name, you should use some other editor (for example Notepad) to fill in the CSV file that can correctly handle the special characters.

Step 5: When the CSV file is filled in with shop account details, on the Import shop accounts page click Choose File to add the file.

Step 6: Click Import to import shop accounts from the CSV file.

If a shop account already exists (based on the e-mail address), it will be updated.