Knowledge BaseSana License

Sana License

Sana Commerce 9.1
Your connector

Sana Commerce Cloud Hosting

Hosting of the Sana Commerce solution in the cloud is included in the Sana Commerce license. Our team of hosting experts provide quick deployment, connecting the Sana Commerce solution to the Internet and, more importantly, to your ERP system. In addition, our team professionally manages and maintains the hosting environment 24/7.

  • There are two types of the hosting services that we provide depending on your Sana Commerce license: Professional and Enterprise.
  • Once you reach the hosting capacity of your license package, Sana Commerce will contact you to upgrade to another package or help you reduce your usage.
  • Exceeding the number of products and / or visitors per month will be considered overuse and you will need to move to a different package.
  • Usage calculations are based on the sum of all products and / or visitors from all your webstores in your environment.

Feature

Standard

Enterprise

Number of products

0 - 5,000 *

0 - 20,000 *

Number of monthly visitors

0 - 25,000 *

0 - 150,000 *

24x7 server / service monitoring

24x7 hosting support

Setup in Azure datacenter closest to your ERP installation

24x7 security monitoring and DDoS protection

PCI DSS compliance

Priority hosting support

 

Monthly performance report

 

 

Specifications

 

Standard Enterprise

Response time

4 hours

30 minutes

Resolution time

8 hours

4 hours

Backup retention plan

2 weeks

8 weeks

Azure redundancy option

Backups

LRS

GRS

E-mails capacity monthly

10K

50K

SLA availability provided by Microsoft for read and write requests

99.5%

99.9%

Hardware configuration

1 active server

Hot Spare - Disaster recovery plan (2 installations deployed over 2 separate regions, 1 is active, both are in sync)

SSL setup

Single domain with multiple subdomains

2 main domains with multiple subdomains

 

Additional Packages

Web Application Firewall Professional

 

 

Contact the Sana Commerce Sales Team for more information.

Web Application Firewall Enterprise

Extra 50K e-mails monthly

Extra SSL setup with 1 main domain and multiple subdomains

* If number of products and visitors is higher than in the table above, please contact the Sana Commerce Sales Team to make the necessary changes.

Knowledge BaseSana License