EBizCharge

Introduction

 NOTE

The EBizCharge payment provider is available as an add-on. It can be installed from Sana Apps. In Sana Admin click: Apps >Add-ons.

It might happen that you don't have permissions to install Sana Apps, for example if you have a customized project or it was disabled by a web store administrator intentionally. In this case, you need to contact your Sana partner or project manager.

EBizCharge offers a suite of payment processing, billing and invoicing solutions. It includes payment integrations to accounting, enterprise resource planning, customer relationship management, e-commerce platforms, mobile solutions and an online customer invoice portal.

EBizCharge was built to meet the needs of today's merchants. Simple to use, but rich in features; effective plug-and-play, yet extensive in its ability to integrate; and completely secure.

Largely due to its unique cost-reducing credit card processing solutions and its conviction to embrace emerging new technologies in the industry, EBizCharge has grown rapidly and consistently in the most recent years. EBizCharge provides merchants with solutions that offer the greatest time and monetary savings.

 NOTE

Sana supports the following payment methods for EBizCharge payment provider: eCheck, Credit card (American Express, Diners Club, Discover, JCB, Mastercard, Visa).

You are free to use EMV payment method, but you should test it by yourself beforehand and make sure that everything works as expected.

EBizCharge supports only USD currency.

Online payment with an extra checkout step

When a customer pays an order through EBizCharge, the additional checkout step Your Wallet, will be shown in a Sana web store. This step will show the customer's credit cards and bank accounts. This is useful for customers who make purchases periodically in the same web store. Customers will only have to enter the CVC/CVV security code of a credit card or select the necessary bank account.

 NOTE

A Sana web store does not receive or obtain any credit card and bank account information. All processing of credit card and bank account holder data is entirely outsourced to validated third-party service providers. The payment provider that is connected to the Sana web store collects and processes customer's credit card and bank account payments on behalf of the Sana web store.

When a customer pays the first order through EBizCharge, he or she needs to click on the Add a credit card or bank account link on the Your Wallet checkout step. The EBizCharge form will pop up where a customer must enter his or her credit card or bank account information.

When the data is saved, customer's credit card or bank account will be available on the Your Wallet checkout step. A customer simply needs to select the saved credit card or bank account and complete the order.

All cards are linked to the customer ID. Since several shop accounts can be linked to the same customer ID in ERP, for the correct work of the payment methods you are using, we strongly recommend to link each customer ID only to one shop account.

If you allow guests to place orders without registration in your web store, for security reasons we do not recommend to allow guests to save their credit card information. For more information, see "Payments".