Sales

Shop Accounts

Shop accounts are managed in the Sana Commerce backoffice > Sales > Shop accounts.

On the 'Shop accounts' page you can see an overview of all shop accounts. You can use the top pane to search for a specific shop account by name, account ID and e-mail address and filter the shop accounts by the 'Activated' option and account type.

Here you can create a shop account, edit and delete already existing shop account and import shop accounts from a CSV file.

Possibility to import shop accounts from a CSV file is available in Sana Commerce 8.3 SP1 out-of-the-box. For Sana Commerce 8.3 the 'Import Shop Accounts' add-on is available that can be installed.

To create a shop account:

Step 1: Click on the 'New' button on the 'Shop account' page:

Shop Account

Step 2: Enter the shop account information. The table below provides the description of the shop account details:

Step 3: When the shop account information is entered and it is activated click 'Save'.

To import shop accounts from a CSV file:

Step 1: Open Sana Commerce backoffice > Sales > Shop accounts.

Step 2: Click 'Import':

Import Shop Accounts

Step 3: Download the 'CSV Example' file.

Step 4: Open the 'CSV Example' file and fill it with shop accounts details:

If you use Microsoft Excel to fill in the CSV file with shop accounts, please remember that Excel does not correctly handle the special characters (after it is saved) that are specific for some languages, for example Spanish. Thus, if you have special characters, for example in the customer's name, you should use some other editor (for example Notepad) to fill in the CSV file that can correctly handle the special characters.

Step 5: When the CSV file is filled in with shop account details, on the 'Import shop accounts' page click 'Browse' to add the file.

Step 6: Click 'Import File' to import shop accounts from the CSV file.

If a shop account already exists (based on the e-mail address), it will be updated.