Getting Started

Reset Sana Admin Password

 NOTE

Applies to: Sana Commerce 9.2.1 and higher

If you are a Sana Admin user and you have forgotten your login password, you can reset it on your own, by entering the valid e-mail address associated with your account.

Reset the Sana Admin password

Step 1: On the Sana Admin login page, click Forgot password.

Step 2: Enter the valid e-mail address associated with your account and click Reset password. You will receive the e-mail to the address you have entered with a password reset link.

Step 3: Click on the link in the e-mail or copy and paste it to your web browser address bar. You will be redirected to the Change password page where you can create a new password.

 NOTE

The password reset link is valid for 24 hours and can be used only once.

Step 4: Click Save changes to save your new password. A new password will be applied and you will be automatically logged in to Sana Admin.