Shipping Providers

Default Estimated Shipping Cost

This is a shipping cost which is shown on the basket overview page for anonymous users or when shipping methods are not available. The configuration of the default shipping costs is performed per currency.

To configure default shipping costs:

Step 1: On the 'Shipping providers' configuration page click on 'Shipping settings' at the top.

Step 2: Set the default shipping costs per currency:

Default Estimated Shipping Cost

When a customer makes an order in the webshop the appropriate cost is retrieved depending on the customer's settings.

In case of NAV/ AX Connector the appropriate price is retrieved depending on whether the prices including VAT (sales tax) is enabled or disabled for the customer in the ERP system.

In case of SQL Provider, the customers have the property 'Prices including VAT' set to 'true' by default. Therefore, the cost including VAT is retrieved for the shipping cost.