User GuideTools


Sana Commerce 9.1
Your connector

User Management

Note  Only the user with the System administrator role can create and manage Sana Admin users.

To manage Sana Admin users click: Tools > User management.

In Sana Admin you can create users with different roles. The assigned role determines the user's function and permissions within the system.

The following roles are available:

  • System administrator
  • Product content manager
  • Order processor
  • Marketer
  • Mobile manager
  • Shop account creator

When you install Sana Commerce and run Sana Admin for the first time you will be asked to create the Sana Admin user. This user will have the System administrator role. After that you can create different users and give them the necessary permissions by assigning the appropriate role(s).


To create Sana Admin user:

Step 1: In Sana Admin click: Tools > User management.

Step 2: Click New item.

The table below provides the description of the fields that should be filled in under the Basics tab to create Sana Admin user:

Field Description
Name Enter the name of the Sana Admin user. The name of the logged in user is shown at the top of Sana Admin if you click on the icon .
E-mail Enter the e-mail of the Sana Admin user. The user's e-mail is used to log in Sana Admin.
Password Enter the password that is used to log in Sana Admin.

Make sure that password is strong enough. Do not use the words such as 'admin', 'administrator', a webstore name or your name because these words are predictable and can be easily guessed.
For a password, use the combination of letters, capital letters, special characters and numbers. The password must be at least 7 characters long.

Type password again


Under the Permissions tab System administrator can assign a role to the Sana Admin user.

One role as well as multiple roles can be assigned to the user. In case of a multi-store solution System administrator can grant access to the management of different webstores.

Manage user's permissions:

Step 1: Under the Permissions tab select one or multiple roles that should be assigned to a user.

Step 2: Select one or multiple webstores that a user should be able to manage.

See the list of permissions for each user role in the 'Roles & Permissions' file.

User GuideTools