Tools

Character Replacement Rules

Read this chapter to learn how to use special symbols (which are not allowed in the URLs) in the identifiers of products, customers and orders.

If you need to use any special symbols in the identifiers:

Step 1: Open Sana Admin and click: Tools > Character replacement rules.

Step 2: Here you can add rules to replace unsafe characters by substitutions.

In the Character column enter the unsafe symbol which must be replaced. In the Replacement column enter the character that will be used as a substitution for the unsafe character.

You can change the order of the character replacement rules simply by dragging and dropping them. If multiple replacements should be applied to any of the IDs the rules from the Character replacement rules table are checked and applied from top to bottom.

These rules will be applied to the product IDs, customer IDs and order IDs when used in the URLs.