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Billing and Shipping Addresses Management

The address information is retrieved from the customer or contact card in Microsoft Dynamics NAV. 
 
The billing address is retrieved from the customer or contact card: 
 

The Customer's Billing Address

To manage the shipping addresses at the top of the customer card click: Related Information -> Customer -> Ship-to Addresses:


The Customer's Shipping Addresses

When no shipping address is available in Microsoft Dynamics NAV the billing address will also be the shipping address.

If you use Microsoft Dynamics NAV NA localization two more fields are available for configuration of shipping addresses 'Tax Liable' and 'Tax Area Code'. You can select the 'Tax Liable' checkbox and enter the tax area code which is used for calculating sales tax when shipping to this address. A customer can have several shipping addresses, each holding its tax area code.

In the webshop when a customer selects shipping address on the second 'Billing/ shipping' checkout step, sales tax will be calculated for the selected shipping address.

If a customer enters the custom shipping address, sales tax will be calculated based on the tax area code on the Customer Card under the 'Invoicing' FastTab.
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Updated: January 2014