ERP User GuideMicrosoft Dynamics AX

Microsoft Dynamics AX


In the Sana webshop there are a few places where a country should be selected:

  • Creating a new account - when a new B2C customer registers in the webshop online.
  • Guest checkout - when a webshop visitor places an order without registration.
  • Create a prospect order - when a sales agent places an order on behalf of a prospect customer.
  • Shipping information - when a customer enters a shipping address in the shopping cart.

Availability of countries that are shown in the webshop can be configured in Microsoft Dynamics AX. Use the Country/region table in AX to configure the list of countries that should be shown in the webshop: Organization administration > Setup > Addresses > Address setup > Country/region.


For all countries that should be available in the webshop select the Visible in webshop check box. For the correct functioning of the new customer registration and prospect functionality you should also specify the customer templates for each visible in webshop country.


If you add any country that has states, for example The United States of America, check that all states of this country are present under State/province.

For more information about online registration in the webshop and what should be configured for it, see 'Online Customer Registration'.
For more information about a prospect and what should be configured for it, see 'Prospect Functionality and Ordering Process'.

ERP User GuideMicrosoft Dynamics AX