Sana Apps

Languages

 NOTE

Applies to: Sana 9.3.2 and higher

If you have Sana 9.3.0 or 9.3.1, you can configure web store languages at the following location in Sana Admin: Setup > Basics > Languages. For more information, see "Languages".

Sana is a multi-lingual e-commerce solution. When you install it, the Sana web store and Sana Admin are available in English. But you can install the necessary language pack and create your web store content in any language.

To manage languages, in Sana Admin click: Apps > Languages.

There you can install language packs for your Sana web store. If you have several web stores and you install a language pack, it will be installed for all your web stores, but you can configure languages for each web store individually.

Web store languages

On the Webstore tab, you can see all available language packs for a Sana web store.

A language pack allows to display the web store interface in the language of your choice and provides flexibility to translate your web store content to any installed language. It contains the default page elements and messages of the web store interface and e-mail templates.

You can easily install any language pack for your web store and uninstall it, if you no longer need it. If a new version of a language pack is available, you can update it. If you have changed some default texts of the installed language pack and then update it to a new version, your changes will remain and will not be overwritten with the new version of the language pack.

Hover over the language pack thumbnail and click View details to see more information about it. There you can see language pack description, version and its completeness.

When the language pack is installed, a content manager can start creating the necessary web store content in the installed language. You can enable and disable the installed web store language at any time on the Webstore and Configuration tabs. All installed web store languages are available for content management in Sana Admin.

Customers can select their preferred language in the web store to see its content in the language of their choice.

By clicking the button Configure, you will be redirected to the Configuration tab, where you can set up languages. Below you can read more information about language settings.

You can also use the filter on the Webstore tab to see only installed language packs.

Sana Admin languages

 NOTE

Unfortunately, you cannot install a language pack for Sana Admin from Sana Apps due to a technical limitation. If you need to install a language pack for Sana Admin, you can do this manually on the Web server.

By default, the Sana Amin interface is available only in English, but you can change it by installing the language pack.

If you are a Sana Partner, you can download the language pack from Sana Community. Only the registered Sana Partners can access Sana Community. If you are a customer and you want to install the language pack for Sana Admin, please contact your Sana Partner or Sana Project Manager.

To install the language pack for Sana Admin:

Step 1: If you are a Sana Partner, download the Sana Admin language pack from Sana Community.

Step 2: Extract the contents of the downloaded Sana Admin language pack.

Step 3: Copy the extracted package with all files to the @data > packages directory of your Sana Commerce solution installed on the Web server. Do not change the name of the language pack folder and files inside it. See the screenshot below with the Dutch language pack as an example.

Step 4: Restart the application pool of Sana in the Internet Information Services (IIS) Manager.

Step 5: In Sana Admin click: Apps > Languages > Configuration. There you should see the installed Sana Admin language pack and you can enable it.

Configuration

On the Configuration tab, you can see all installed languages for your web store and Sana Admin.

You can enable and disable any installed language for your web store. When you disable some web store language, it will not be shown to your customers in the web store, but you can continue manage your web store content for this language in Sana Admin.

You can set up the default language for your web store. This is necessary when you provide your web store content in different languages. When a web store visitor opens the web store, its content is shown in the default language. If a customer changes the language, next time when he or she opens the web store, it will open in the language selected previously. Information about the language selected by the customer is stored in the Web browser cookies. If the customer opens some language-specific URL which was sent to him or her or was saved as a bookmark, the web store will open in the language specified in the URL.

You can also set the first day of the week for the calendar shown in the Sana web store per language. According to the International Organization for Standardization (ISO 8601), Monday is the first day of the week. Although, this is the international standard, several countries, including the United States and Canada, consider Sunday as the start of the week.

In the Sana web store, the calendar is available on the Order overview checkout step, where a customer can define the requested delivery date, and in the order history to filter the orders by date.

When a customer changes the web store language, the first day of the week will be changed in the calendar as well, depending on the language settings in Sana Admin.

You can also see the version of the installed language pack.

You can remove the installed web store language, if you no longer need it. When you remove the installed web store language, all translated content of this language will not be shown in the web store and in Sana Admin, but it will remain in the Sana database. If you install the language pack again, all translations will be automatically restored. This is done in case a user removed the language pack accidentally.

Sana partners can also create web store language packs for those languages that do not exist in Sana and upload them on the customer's environment.

In the Sana Admin section, you can change the default language for Sana Admin, see the version of the installed language pack and remove it, if you no longer need it. You can enable only one language for Sana Admin.