Troubleshooting

Unable to Upload Files in Backoffice

The user, who runs the application pool for the backoffice, must have the 'write' and 'modify' permissions on the folder where the files are stored in order to prevent problems with uploading the files.

The 'Content' folder is specified in the backoffice 'web.config' file in the <appSettings> configuration section:

<add key="FrontendContentPath" value="Path"/>

For more information about how the files are uploaded in the backoffice, please read the 'Configure Server Explorer' chapter.