Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition

Countries

In the Sana webshop there are a few places where a country should be selected:

• Creating a new account - when a new B2C customer registers in the webshop online.
• Guest checkout - when a webshop visitor places an order without registration.
• Create a prospect order - when a sales agent places an order on behalf of a prospect customer.
• Shipping information - when a customer enters a shipping address in the shopping cart.

Availability of countries that are shown in the webshop can be configured in Dynamics 365 Enterprise Edition. Use the Country/region table to configure the list of countries that should be shown in the webshop: Organization administration > Global address book > Addresses > Address setup > Country/region.

For all countries that should be available in the webshop select the Visible in webshop option. For the correct functioning of the new customer registration and prospect functionality you should also specify the customer template for each visible in webshop country.

 NOTE

If you add any country that has states, for example The United States of America, check that all states of this country are present under State/province.

See also: