Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition

Supplementary Items

Supplementary item is an extra item that is added to the sales order lines when a certain quantity of an item is purchased or as a bonus.

Example: A phone comes with a MicroSD memory card, included free of charge.

Supplementary items can be included either at a cost or for free.

In Dynamics 365 Enterprise Edition you need to build a relationship between the main item and supplementary item. This relationship can be set up using Supplementary sales items on the Released product form.

To add a supplementary item, open the Released product details form, and on the Sell tab click Supplementary sales items. Use this form to add a supplementary item and build relationship with the main item.

Here you add a supplementary item to the main item and specify who is allowed to take advantage of the supplementary item: customer, customer group or all. You can also set a quantity limit for inclusion of a suplementary item.

A supplementary item can be included either at a cost or for free, using the Free of charge option.

If you set a supplementary item as optional, then it is not included in the sales process; therefore such item will be skipped.

In the webshop, when a customer adds a product to the basket or a certain quantity of products that includes a supplementary item, this supplementary item is shown in the shopping basket and it cannot be removed or edited by a customer.