Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition

Product and Sales Order Attachments

In Dynamics 365 Enterprise Edition it is possible to attach different files and add links to products, product variants and sales documents. Files and links added to the products and sales documents in Dynamics 365 Enterprise Edition are shown on the product details and sales order details pages in the Sana webshop.

For example, you are selling electronics or some complex equipment used in mechanical engineering, and you need to provide some manuals to your customers online. These documents can be attached to the products in Dynamics 365 Enterprise Edition and shown on the product details page in the Sana webshop.

If you need to provide your business customers with some additional documentation, for example a waybill or a copy of some extra documents, they can be attached to the corresponding sales document in Dynamics 365 Enterprise Edition and shown on the order details page in the Sana webshop.

Add an attachment to a product or a sales document in Dynamics 365 Enterprise Edition

Step 1: Click: Organization administration > Document management > Document types.

In the Document types window you can create document types for files and URLs and specify the location where these files should be stored.

The following locations are available:

• Azure storage - files are stored in Azure storage.
• Database - files are stored in the Dynamics 365 Enterprise Edition database.

Step 2: Set up general document management parameters. Click: Organization administration > Document management > Document management parameters.

For example, here you can set up maximum file size.

Step 3: Open the necessary product and click the Attach button on the action pane.

To attach a file to an order or add a URL, open the necessary order and click the Attach button on the action pane.

To add an attachment to a product or a sales document, click New in the Attachments window of a product or a sales document. Select the type of attachment that you have previously created in the Document types window and upload the file or enter the URL.

Enable product and sales document attachments

In Dynamics 365 Enterprise Edition click: Webshop > Common > Webshops. Open the webshop and on the General FastTab you can enable product and sales document attachments.

Settings	Description
Enable product attachment downloads	Select this option to show all files and URLs added to the products in Dynamics 365 Enterprise Edition on the product details pages in the Sana webshop.
Enable document attachment downloads	Select this option to show all files and URLs added to the sales documents in Dynamics 365 Enterprise Edition on the order details pages in the Sana webshop.

When attachments are added to the products in Dynamics 365 Enterprise Edition and the Product attachment downloads option is enabled in the Webshops window, you need to rebuild the product index. Open Sana Admin and click: Tools > Scheduled tasks. Run Rebuild index for the Product import task.