Retrieve Product Descriptions from inRiver

You can create product descriptions in inRiver, import them to Sana and use them in your Sana web store.

Since inRiver's marketing model is very flexible in terms of setup, it is important to define which field from inRiver will be passed to Sana as description.

Thus, you need to determine which field from inRiver to use as description and then create the inRiver server setting.

Step 1: Open the inRiver Product Model. In the Fields section select the field which should be considered as the product description field for Sana. Then you need to find the Field Type Id of the selected field. The value of the Field Type Id field will be used to create a server setting. In this case, the value is ProductLongDescription.

It is recommended to select the field of one of the following field types:

  • String
  • LocaleString

The field of "LocaleString" type is the most suitable, because this field type allows to translate descriptions to multiple languages and then use them in the Sana web store.

Step 2: Go to the Settings in the inRiver Control Center. Create the SANA_PRODUCT_DESCRIPTIONFIELD server setting and add the value of the Field Type Id field to the value of this setting.

The server setting should look in the following way: the key is SANA_PRODUCT_DESCRIPTIONFIELD and the value is ProductLongDescription.

Step 3: When the server setting is created, you need to rebuild the product index. Open Sana Admin and click: Tools > Scheduled tasks. Run Rebuild index for the Product import task. Then, refresh the site cache.

If product descriptions are created in the inRiver Enrichment Portal, then after product index is rebuilt, product descriptions from inRiver will be available in the Sana web store.