Errors

No Countries with Customer Template Available

Error:
'No countries with customer template available. Please configure it in Countries table.'

Symptoms:
When you are logged in as a sales agent and try to create a prospect order you receive this error.

Cause:
The countries are not configured in the 'Countries/Regions' table in NAV.

Solution:
To solve this problem the 'Customer Template Code' must be selected for each country that has to be available for a prospect. For more information read the 'Prospect Order' chapter.

Related to:
Sana Commerce - NAV Connector