Errors

The Sales Agent Cannot Represent a Customer

Error:
The sales agent cannot represent any customer in the webshop but the customers have a salesperson code in NAV in 'Item Card'.

Cause:
Possible reason:
It could happen when you use the Fashion Add-on and have not configured in NAV 'Salesperson Determination'.

Solution:
Configure in NAV 'Salesperson Determination' or ask for a customization to change this. For more information read this chapter.

Related to:
Sana Commerce - NAV Connector with Pebblestone Fashion Add-On