User GuideSettings


Sana Commerce 8.2
Your provider

Ratings and Reviews

The ratings and reviews of the products can be viewed and added in the webshop. 
Go to 'Settings -> General' to activate the 'Ratings and reviews' option. 
After the 'Ratings and reviews' option is activated, the user will see the average rating and the reviews with ratings on the product details page.
The user does not need to be registered to view or write a review.  All users of the webshop can see the approved ratings and reviews of the products.
The user can rate a product and write a personal review using the 'Write a Review' dialogue.  One user can add several reviews to the same product.
When the user adds a review the rating must be given as well.
The average ratings, which are shown on the product details pages in the webshop, are rounded up to the half of the star.
The user's rating and review will be displayed in the webshop only after they are approved.
The shop administrator afterwards can approve or disapprove this rating and review using the backoffice and thus allow this information to be displayed in ratings and reviews section on the product details page.
For more information about how to manage ratings and reviews in the backoffice, please follow this link.
User GuideSettings