Setup

Basics

Basics webstore settings can be accessed in Sana Admin > Setup > Basics. These settings control various aspects of your webstore.

Store information

The table below provides description of the basics webstore settings:

Field	Description
Store name	Enter the name of your webstore. It is shown in the web browser on the tab of the opened webstore and in the copyright at the bottom of the page. The store name is also used in the system e-mails. In the system e-mails like 'Change password', 'Forgot password', 'Order confirmation' and 'Tell a friend' the variable [SHOPNAME] will be automatically replaced with the name from the Store name field. For more information about e-mail templates, see 'E-mails'.
Store phone number	Enter the phone number of your webstore. It is shown at the top of the webstore and is used in the system e-mails. In the system e-mails like 'Order confirmation' and 'Contact us' the variable [SHOPPHONE] will be automatically replaced with the number from the Store phone number field. For more information about e-mail templates, see 'E-mails'.
Store type	Select the type of your webstore: Private store - this type of webstore is closed and thus is not publicly accessible. This means that a customer cannot see the webstore catalog until he/she logs in. In the private store the existing customers from your ERP system are connected to the shop accounts in Sana Admin. Sales agents can place orders on behalf of their customers as well as create prospect customers. For more information about how to create accounts for the customers (contacts or sales agents), see 'Shop accounts'. Public store - this type of webstore is opened and thus is publicly accessible. This means that anonymous webstore visitors can see the webstore catalog. In the public store you can have the existing customers from your ERP system as well as the customers who can register online in the webstore. This type of webstore combines all capabilities and features of the private and public store types. Such webstore shares the content for both types of customers, those who exist in the ERP system and those who register online in the webstore, but you can set up different webstore catalogs, prices and stock for different customers.
Send order confirmation e-mail	Enable or disable sending order confirmation e-mails to the customers. For more information, see 'Order Confirmation'.
Store e-mail address	Enter the e-mail address of your webstore. It is used in the system e-mails. In the system e-mails like 'Order confirmation' the variable [SHOPEMAIL] will be automatically replaced with the e-mail from the Store e-mail address field. For more information about e-mail templates, see 'E-mails'.
'From' e-mail address	Enter the 'From' e-mail address for your webstore. It is used in the system e-mails. In the system e-mails like 'Order confirmation' the variable [SHOPEMAIL] will be automatically replaced with the e-mail from the Store e-mail address field. For more information about e-mail templates, see 'E-mails'.
Recipient e-mail addresses	Enter the 'Recipient' e-mail address for your webstore. This is the e-mail address to which the messages from the 'Contact us' form of your webstore will be sent.
'BCC' e-mail addresses	Enter the 'BCC' e-mail address for your webstore. This is the e-mail address to which all order confirmation e-mails will be also sent.
Report addresses	Use report addresses only on test/beta environment for testing purposes. On live environment this setting should be disabled. This setting is used to send all Sana Commerce e-mails, for example order confirmation, to the specified report address instead of the recipients' e-mail addresses. If you enable Send e-mail to report addresses, enter the e-mail address in the Report addresses text box. In this case real customers will not receive any e-mails from Sana Commerce.

Languages

Under the Languages tab you can enable/disable the languages for your webstore and set the default language. These are the languages in which the webstore content can be created. By default only the English language is available. All other languages can be installed using the language packs. Many language packs are available on the Sana Community website. If there is no language pack that you need it can be requested and delivered on demand. We may ask you to help with checking the translations during the final stage of the language pack creation.

When a webstore visitor opens the webstore its content is shown in the language that is set as the default one. The webstore visitor can change the language at the top of the webstore.

In Sana Admin you can provide the content of any webstore page in any of the available languages.

The following language packs are available on the Sana Community website:

Arabic Bahasa Indonesian Chinese Danish Dutch Dutch (Belgium) English (Australia) English (New Zealand) Estonian (Estonia) Finish French French (Belgium) French (Canada) German

German (Austria) Hungarian Italian Japanese Korean Norwegian Polish Portuguese Russian Spanish Spanish (Mexico) Swedish Thai Turkish