NAV Specific

Item and Sales Order Attachments

In Microsoft Dynamics NAV it is possible to attach different files and add links to items and sales documents. Files and links added to the items and sales documents in Microsoft Dynamics NAV are shown on the product details and sales order details pages in the Sana webshop.

For example, you are selling electronics or some complex equipment used in mechanical engineering, and you need to provide some manuals to your customers online. These documents can be attached to the item in Microsoft Dynamics NAV and shown on the product details page in the Sana webshop.

If you need to provide your business customers with some additional documentation, for example a waybill or a copy of some extra documents, they can be attached to the corresponding sales document in Microsoft Dynamics NAV and shown on the order details page in the Sana webshop.

      Sana also provides a possibility to attach files to products and sales documents from the file system on the Web server. For more information, see 'Product and Order Attachments'.

To add an attachment to an item or a sales document in Microsoft Dynamics NAV:

Step 1: Open the necessary item or sales document and click: Actions > Links.

Item Card

Sales Order

Step 2: In the Links window click: Actions > New. Then in the Link Address field enter the external URL or a path to the file in the network share. In the Description field enter a user-friendly description of the URL or file. This description will be shown in the Sana webshop.

    It is not possible to add files and URLs to item variants using Microsoft Dynamics NAV RoleTailored Client. If you are using an older version of NAV, for example Microsoft Dynamics NAV 2009, then you can add files and URLs to item variants via the Classic client.

    Attachments in Microsoft Dynamics NAV can be added to all types of sales documents (orders, quotes, invoices, return receipts, credit notes and shipments).

To enable item and sales document attachments:

In Microsoft Dynamics NAV click: Webshop > Lists > Webshops. Open the webshop card and under the Downloading FastTab you can enable and disable item and sales document attachments.

Settings	Description
Enable Product Attachment Downloads	Select this check box to show all files and URLs added to the items in Microsoft Dynamics NAV on the product details pages in the Sana webshop.
Enable Document Attachment Downloads	Select this check box to show all files and URLs added to the sales documents in Microsoft Dynamics NAV on the order details pages in the Sana webshop.

When attachments are added to the items in Microsoft Dynamics NAV and the Product Attachment Downloads option is enabled on the webshop card, you need to rebuild the product index. Open Sana Admin and click: Tools > Scheduled tasks. Run Rebuild index for the Product import task.

    When there is no connection to the ERP system and the webshop is in the maintenance mode only URL attachments will be available in the webshop.  It will not be possible to open the attached files until the connection to ERP is re-established.