ERP User GuideSAP Business One

SAP Business One

Online Invoice Payments

Sana allows business customers to pay outstanding invoices through a payment provider directly from a web store. Business customers can pay multiple outstanding invoices at the same time. Online payments of the open invoices from a Sana web store are seamlessly integrated with the Sales, Financials, and Banking modules of SAP Business One.

For more information about how to pay invoices from a Sana web store and online invoice payments setup, see "Online Invoice Payments".

Set up G/L Account

To allow business customers to pay their outstanding invoices, you must set up a G/L account for your Sana web store in SAP Business One.

All incoming payments of the customers' invoices are posted to the G/L account. For more information, read the official SAP Business One documentation "Chart of Accounts".

Step 1: In SAP Business One set up the G/L account at the following location: Financials > Chart of Accounts.

Step 2: Go to: Web Store > Web Stores. On the Payment Processing tab, select the relevant G/L account for your web store. All invoice payments from your customers will be registered on this G/L account.

 NOTE

In case the G/L account is not set for the web store or it was set up incorrectly in SAP Business One, then when a customer pays the invoice from the Sana web store its status will change to Payment is in progress. The incoming payment record will not be created in SAP Business One.

Incoming Payments

When a customer pays his or her invoice from the Sana web store, an incoming payment record will be created in SAP Business One. The invoice status in the web store will change to Already paid.

To see invoice payments that you receive from your customers, in SAP Business One click: Banking > Incoming Payments > Incoming Payments.

You can also check the G/L account on which the invoice payment was registered. On the toolbar, click on the Payment Means button.

If you allow your business customers to pay their invoices with automatic payment journal creation, then when a customer pays the invoice, the record in the Incoming Payments window will be created automatically in SAP Business One, and the payment will be registered on the required G/L account set in the web store settings.

If you allow your business customers to pay their invoices with manual payment journal creation, then when a customer pays the invoice, an accountant should manually handle such payments and create an incoming payment record in SAP Business One.

If a customer pays several invoices at once, a separate record will be created for each invoice in the Incoming Payments window in SAP Business One.

Due Date

An invoice can have a due date in SAP Business One. It is calculated based on the payment terms set in Business Partner Master Data, on the Payment Terms tab.

If the invoice is not paid within the due date, it will expire, meaning that a customer will not be able to pay this invoice. The status of this invoice will change to Document is overdue in the invoice history in the web store.

Cash discount

Cash discounts are used to encourage customers to settle their debts as soon as possible. It can be granted when a customer pays his or her invoice prior to the due date.

You can set up cash discount in the Payment Terms of the Business Partner Master Data. For more information, read the official SAP Business One documentation "How to Define Cash Discounts".

If you set up cash discounts for your business partners and want to show the invoice amount with the discount in the Sana web store, then go to: Web Store > Setup > Parameters. On the Performance Parameters tab, enable the option Include Cash Discount for your web store.

If the cash discount is calculated for the invoice, the customer will see two different invoice amounts in the invoices history - the total amount without the cash discount and the outstanding total amount with the cash discount.

In order to calculate a cash discount for an invoice, an incoming payment draft will be created in SAP Business One. Once the invoice is paid by the customer, the incoming payment record will be created. Use the Delete Drafts window to delete the unnecessary incoming payment drafts. For more information, see "Delete Document Drafts".

ERP User GuideSAP Business One