Microsoft Dynamics GP

Shopping Cart Suggestions

Using shopping cart suggestions, you can offer your customers the products which they might be interested to buy. Customers are often loyal to a brand or some products which they frequently buy. Thus, it's a good idea to build suggestions based on the customer's shopping behavior. As all customer's sales data is stored in Microsoft Dynamics GP, you can easily recommend certain products to a customer based on the customer's order history. Microsoft Dynamics GP uses specific rules to single out product suggestions for a customer.

For more information about how to enable this functionality for your web store, see "Shopping Cart Suggestions".

To set up shopping cart suggestions, in Microsoft Dynamics GP click: Sana Commerce > Webshop Maintenance.

The table below provides description of the shopping cart suggestions fields.

Example:

Current date: 02.15.2018
Sorting Option: Counts
Lookback Years: 2
Day Range: 10

In this example Microsoft Dynamics GP will look for the most frequently bought products within last 2 years, in our case from 2016 up to 2018, and within 10 days range - 10 days before the current date and after.

Thus, the customer's order history within the time period below will be checked in Microsoft Dynamics GP, and based on this information product suggestions will be shown to a customer in the webshop:

February 5 - 15, 2018, February 5 - 25, 2017, and February 5 - 25, 2016