Setup

Basics

Basics webstore settings can be accessed in Sana Admin > Setup > Basics. These settings control various aspects of your webstore.

Store information

The table below provides description of the basics webstore settings:

Field	Description
Store name	Enter the name of your webstore. It is shown in the web browser on the tab of the opened webstore and in the copyright at the bottom of the page. The store name is also used in the system e-mails. In the system e-mails like 'Change password', 'Forgot password', 'Order confirmation' and 'Tell a friend' the variable [SHOPNAME] will be automatically replaced with the name from the Store name field. For more information about e-mail templates, see 'E-mails'.
Store phone number	Enter the phone number of your webstore. It is shown at the top of the webstore and is used in the system e-mails. In the system e-mails like 'Order confirmation' and 'Contact us' the variable [SHOPPHONE] will be automatically replaced with the number from the Store phone number field. For more information about e-mail templates, see 'E-mails'.
Store type	Select the type of your webstore: Private store - this type of webstore is closed and thus is not publicly accessible. This means that a customer cannot see the webstore catalog until he/she logs in. In the private store the existing customers from your ERP system are connected to the shop accounts in Sana Admin. Sales agents can place orders on behalf of their customers as well as create prospect customers. For more information about how to create accounts for the customers (contacts or sales agents), see 'Shop accounts'. Public store - this type of webstore is opened and thus is publicly accessible. This means that anonymous webstore visitors can see the webstore catalog. In the public store you can have the existing customers from your ERP system as well as the customers who can register online in the webstore. This type of webstore combines all capabilities and features of the private and public store types. Such webstore shares the content for both types of customers, those who exist in the ERP system and those who register online in the webstore, but you can set up different webstore catalogs, prices and stock for different customers.
Send order confirmation e-mail	Enable or disable sending order confirmation e-mails to the customers. For more information, see 'Order Confirmation'.
Store e-mail address	The e-mail address specified in this field will be shown in the e-mails sent from a Sana webstore to the customers as a webstore e-mail address. If there is the [SHOPEMAIL] tag in the e-mail template, it will be automatically replaced with the store e-mail address. For more information about e-mail templates, see 'E-mails'.
'From' e-mail address	All e-mails that are sent from a Sana webstore to the customers, like order confirmation, are sent from the e-mail address specified in this field. For more information about e-mail templates, see 'E-mails'.
Recipient e-mail addresses	This is the e-mail address to which all e-mails from the 'Contact us' form of your webstore will be sent.
'BCC' e-mail addresses	As a webstore administrator, you can receive all order confirmation e-mails to this address. If you enter the e-mail address in this field, not only the customers will receive the order confirmation e-mails, but they will be also sent to this e-mail address.
RMA notifications addresses	As a webstore administrator, you can receive all return order confirmation e-mails to this address. If you enter the e-mail address in this field, not only the customers will receive the return order confirmation e-mails, but they will be also sent to this e-mail address. For more information, see 'Return Orders'.
Invoice payment notifications addresses	As a webstore administrator, you can receive all invoice payment confirmation e-mails to this address. If you enter the e-mail address in this field, not only the customers will receive the invoice payment confirmation e-mails, but they will be also sent to this e-mail address. For more information, see 'Online Invoice Payments'.
Report addresses	Use report addresses only on test/beta environment for testing purposes. On live environment this setting should be disabled. This setting is used to send all Sana Commerce e-mails, for example order confirmation, to the specified report address instead of the recipients' e-mail addresses. If you enable Send e-mail to report addresses, enter the e-mail address in the Report addresses text box. In this case real customers will not receive any e-mails from Sana.

Languages

Under the Languages tab you can enable and disable the languages for your webstore and set the default language.

These are the languages in which the webstore content can be created. In Sana Admin you can provide the content of any webstore page in any available language. By default only the English language is available. All other languages can be installed using the language packs. Many language packs are available on the Sana Community website. Only the registered Sana partners can access Sana Community. If you are a customer and you want to install the language pack, please contact your Sana partner or Sana project manager. If there is no language pack that you need it can be requested and delivered on demand. We may ask you to help with checking the translations during the final stage of the language pack creation.

When a webstore visitor opens the webstore its content is shown in the language that is set as the default one. The webstore visitor can change the language at the top of the webstore.

Information about selected by a customer language on the webstore is stored in the Web browser cookie. If a customer changed the language, next time when he or she opens the webstore it will open in the language selected previously.

If a customer opens some language-specific URL which was sent to him/her or was saved as a bookmark the webstore will open in the language set in the URL.

You can also set the first day of the week for the calendar control shown in the Sana webstore per language.

According to the International Organization for Standardization (ISO 8601), Monday is the first day of the week. Although this is the international standard, several countries, including the United States and Canada, consider Sunday as the start of the week.

In the Sana webstore the calendar control is available on the Order overview checkout step, where a customer can define the requested delivery date, and in the order history to filter the orders by date.

When a customer changes the webstore language, the first day of the week will be changed in the calendar as well depending on the configuration for the language in Sana Admin.

Robots

If you want your web site to be seen in search results of any search engines you need to allow your web site and various web pages to be crawled and indexed by search engine robots.

There are two files which help search engine robots find what they need: robots.txt and sitemap. These files are located on the Web server.

The contents of the 'robots.txt' file can be managed directly from Sana Admin: Setup > Basics > Robots.
Moreover, a separate 'robots.txt' file can be generated per web store in case of a multi-store solution.

The table below provides the description of the indexing settings in Sana Admin.

Field	Description
Indexing	Use this option to allow/deny your web store to be indexed and crawled by search engine robots. By default indexing is disabled. Here is the default record in the 'robots.txt' file when everything is disabled: User-agent: * Disallow: / Below you can see the default record in the 'robots.txt' file when indexing is enabled: User-agent: * Disallow: /admin When you enable indexing the default record in the 'robots.txt' file states that all search engine robots can crawl all web store URLs except the URLs of Sana Admin.
Custom text	In this field you can add any custom indexing rules.    Indexing rules added to this field will redefine the default behavior no matter whether indexing is disabled or enabled.
Sitemap	This option allows to add the sitemap URL to the 'robots.txt' file. Below you can see the record in the 'robots.txt' file when Indexing and Sitemap are enabled: User-agent: * Disallow: /admin Sitemap: http://sanastore.com/sitemap.xml To be able to add the sitemap URL to the 'robots.txt' file at first you should create the sitemap file by running the Sitemap export task from Sana Admin: Tools > Scheduled tasks. For more information about sitemap, see 'Sitemap export'.

For more information about robots.txt and indexing rules, see 'About robots.txt'.