SAP

Customer Assortment

Use the /SANAECOM/: Customer Assortment table to specify which products should be shown to the individual customers or customer groups or denied.

The table below provides the description of the fields in the /SANAECOM/: Customer Assortment table.

      All products which are added to the Customer Assortment table are customer specific. This means that they are shown in the web store only to the customers set in the customer assortment rules.

It is also possible to import customer specific assortments to the /SANAECOM/: Customer Assortment table from a CSV file. For more information, see 'Sana Data Upload'.

     Limitation: If a customer or customer group is listed in any of the deny rules, the following customer/ customer group will not see a product/ product group from this rule, even if there is another rule which allows to see it.

For example, there is a customer group for which a certain material is denied. And there is another rule, set for an individual customer from this customer group that says that the product that is denied for the customer group is allowed for this specific customer from the group. In this situation the rule which allows to see the product for a specific customer from a customer group does not override the rule which denies a product to be shown to the customer price group. Therefore a customer still will not see a product.

In Sana Admin there are three customer assortment modes: Complete, Additional and Customer specific. For more information about customer assortment settings in Sana Admin, see 'Customer Assortments'.