ERP User GuideSAP Business One

SAP Business One

Sana Commerce 9.3
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Customer Overview



 NOTE

Applies to: Sana 9.3.3 and higher

In SAP Business One click: Web Store > Sana Overviews > Customer Overview.

Use the Customer Overview window to see all your web store customers and their data validity. You can use Customer Overview to easily identify and resolve issues with your customers, if there are any.

If you have several web stores, you can see your customers per web store. In the Web Store Name field, select the necessary web store.

In the Range field, you can select the range of customers you want to see in the Customer Overview form.

In the Records to Show field, you can enter the number of customers you want to see.

The table below provides the fields description.

Field Description
Customer Code Customer (business partner) code. 
Customer Name Customer (business partner) name. 
Valid Indicates whether a customer is valid. All customers are validated based on the SAP Business One data validation rules. Those customers who do not pass validation cannot create orders in the Sana web store. 
Invalidity reason If a customer is invalid, you can see the reason of it in this field, and fix customer data, if necessary. 
Non-Indexable  shipping addresses Indicates whether a customer address is indexable or not. If the address is not indexable, you can see the reason of it here. It is used in the USA localization to check whether state and tax details are available in the shipping address of a customer. 

Shipping address validity is checked based on the suggested data validation rules. If you need to check whether state and tax details are available in the shipping addresses of the customers, you must enable the suggested data validation rules.
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ERP User GuideSAP Business One

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Updated: January 2021