SAP

Sana Commerce 9.3
Your connector

Represent a Customer



Sales employees can place orders in the web store on behalf of their business customers. To allow sales employees place orders on behalf of their business customers, you need to assign a customer to a sales employee in SAP.

To manage sales employees in SAP use the following transaction codes:

  • Create sales representative (VPE1)
  • Change sales representative (VPE2)
  • Display sales representative (VPE3)



The respective customer can be assigned to the relevant sales employee in the sales area of the customer master data.

To manage customers in SAP use the following transaction codes:

  • Create Customer (XD01)
  • Change Customer (XD02)
  • Display Customer (XD03)

To assign a customer to a sales employee open the sales area data of a customer and use the Sales employee partner function on the Partner Functions tab.



Now a sales employee can log in the web store using the shop account created in Sana Admin, represent a customer and place an order on behalf of the customer.

When a sales employee represents a customer, he or she can see all orders created on behalf of that customer in the order history. When a sales employee does not represent a customer, he or she can see all orders created on behalf of all customers assigned to him or her in SAP.

Seee also:

Partner Functions