SAP

Material Attachments

In SAP you can add different files to the materials. Files added to the materials in SAP are shown on the product details page in the Sana web store, on the Attachments tab.

For example, you are selling electronics or some complex equipment used in mechanical engineering, and you need to provide some manuals to your customers online. These documents can be attached to the material in SAP and shown on the product details page in the Sana web store.

 NOTE

Sana also provides a possibility to attach files to products and sales documents from the file system on the Web server. For more information, see "Product and Order Attachments".

 
Set up user permissions

The SAP user must have the necessary permissions to be able to add attachments. If you can't add attachments in SAP, please ask the SAP administrator to give you the necessary permissions.

If the SAP user has the required permissions to add attachments, then the button Services for Object will be available in the material master data.

To manage the user in SAP, use the transaction code SU01. The parameter SD_SWU_ACTIVE must be added to the user on the Parameters tab to allow the user to add attachments in SAP.

Add an attachment to a material in SAP

Step 1: Open material master data.

Step 2: Click on the Services for Object button and then: Create > Create Attachment. Find the necessary file and add it to the material.

 NOTE

The file name must begin with the prefix "A_" and the underscore character. Otherwise, the attachment will not be shown in the web store.

By clicking Attachment list, you can see the list of all attachments added to the material. You can open the attachment list only when at least one attachment has been added to the material. In the Service: Attachment list window, you can also add and remove attachments.

Step 3: When attachments are added to the materials in SAP, you need to rebuild the product index. Open Sana Admin and click: Tools > Scheduled tasks. Run Rebuild index for the Product import task.

Disable material attachments

If you do not want to show attachments from SAP in your web store, you can disable them globally in the Web Store Optimization window. If you select the Attachment Files checkbox, then files added to the materials and sales documents in SAP will not be shown in the web store.

For more information, see "Web Store Optimization".